Terms and Conditions
As a TGT11 customer you always have 14 days right of return on all internet orders except sale items, tubes, pickups and special orderted items.
The product has to be unused and in new condition.
In the store we have 1 week right of exchange and no right of return.
General
These Terms & Conditions shall apply to all sales through THESE GO TO 11 and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Conditions of Sale shall be binding upon THESE GO TO 11 , unless approved in writing by an authorized representative of THESE GO TO 11 .
Price and Payment
Every product is shown including tax. In the shopping cart you can see the total price including all fees, taxes, shipping and method of payment. If you choose country in the top menu you can see VAT free pricing if you're outside EU. Should you not find your country in the menu please contact us. We reserve the right to change prices as exchange rates and import prices might change at any time.
Warranty
We offer a 1 year warranty on all new products sold (except tubes) and 3 months on used gear.
Should something happen after this period don’t hesitate to contact us and we’ll try to help you with a cost effective solution.
Privacy Policy
When ordering a product/service you will be asked to fill in you personal information. Upon purchase you agree to this information is stored in accordance with THESE GO TO 11 's privacy policy in order to fulfill our agreement to you as our customer. In accordance to the Swedish law of Personuppgiftslagen (198:204) you have the right to know the information THESE GO TO 11 have registered about your person. If the information is erroneous, incomplete or irrelevant, you may ask to have your information corrected and/or removed. If this is the case please contact us by e-mail.
Force Majeure
THESE GO TO 11 is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements' obligations.
Company info
Legal name: THESE GO TO 11 AB
Kocksgatan 17
11624 Stockholm
organisation nr 556879-5669